IT4IT™ Reference Architecture, version 3, is a standard from The Open Group that describes a reference architecture and a value chain-based operating model for managing IT operations. IT4IT™ uses the value chain approach to create a functional model implemented by IT. This framework identifies the key activities that IT must perform to contribute to the competitiveness of the company. With IT4IT™ Reference Architecture, version 3, IT specialists will find the value chain framework and reference architecture that defines an integrated management framework focused on the service lifecycle.

Learn to manage multi-vendor IT environments, enhance collaboration, and boost service delivery. SIAM is designed to validate a professional's understanding of the fundamental concepts and terminology of Service Integration and Management (SIAM). It equips individuals with a comprehensive grasp of SIAM's core principles, enabling them to navigate the complexities of IT service management confidently.