ITIL®4 Managing Professional (MP) - Master's Program eLearning (exam included)
3.850,00 EUR
- 45 hours
This ITIL® Managing Professional (MP) Master’s Program provides comprehensive training on crucial service and technical management concepts. This training will teach you how to run successful IT-enabled products, services, and teams. The ITIL Managing Professional (MP) certification helps you advance in your ITIL career by becoming a competent ITIL 4 professional. You will gain ITIL skills and the knowledge required to navigate the digital service economy.
About the program
ITIL Managing Professional (MP) - Master Program A unique training and certification program!
The ITIL framework was developed as a source of best practice for service management and is used globally by organizations to establish and improve their IT operations. ITIL 4 is the latest version of the world's most popular ITSM framework. This ITIL Managing Professional program takes you through the following four ITIL modules to help you achieve the ITIL Managing Professional (MP) designation.
This ITIL Managing Professional training focuses on the key concepts and dimensions of service management, the ITIL service value system and the ITIL guiding principles and practices. The course will help you understand how to use ITIL tools and techniques to improve efficiency and customer experience.
With more than 45 hours of high-quality elearning content and simulation exams, this program will help you on your way to becoming an ITIL Managing Professional.
Key Features
12 Months Access to all ITIL 4 MP eLearning (self-study) 24/7
Video lessons with Downloadable PDF documents for each lesson
PeopleCert Official Training Material (OTM)
Exercises with instant correction online
Official exam simulation for all ITIL MP courses
Exam vouchers are provided for all ITIL MP courses
Get certified as an ITIL 4 Specialist and Strategist and become an ITIL Managing Professional (MP)
80 PDUs offered
Learning Outcomes
At the end of this ITIL® Managing Professional (MP) Master's Program, you will be able to:
Frameworks
Understand the ITIL 4 framework, core concepts, and terminologies of the ITIL service lifecycle
Master tools and skills
Understand how to use ITIL tools and techniques to improve efficiency and the customer experience
Service Management
Gain a mastery of service management, including generic concepts, fundamental principles, and ITIL 4
Integrate
Become proficient with understanding how to integrate activities and value streams to deliver IT-enabled services
ITIL service applications
Know how ITIL principles can help someone understand and apply service management in their organization.
Learning Path
ITIL® 4 Strategist: Direct, Plan, and Improve (DPI)
Course 1
ITIL® 4 Specialist: Create, Deliver, and Support (CDS)
Course 2
ITIL® 4 Specialist: Drive Stakeholder Value Course (DSV)
Course 3
ITIL® 4 Specialist: High Velocity IT (HVIT)
Course 4
Who Should Enroll in this Program?
The ITIL MP certification is for IT practitioners who work with technology and digital teams across the organization. It covers the knowledge necessary for running IT projects, teams, and workflows using practical and technical skills.
Prerequisites:
To gain access to the ITIL® 4 Specialist and ITIL® 4 Strategist courses and exams, you must have obtained the ITIL® 4 Foundation certificate.
Project managers
Vendor managers
Account managers
IT service managers and IT architects
System administrators and analyst
Service delivery managers, professionals and quality analyst
Operations managers and database administrators
Process owners and practitioners
CIOs, CTOs, and IT directors
Frequently Asked Question
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