APMG Change Management ™ Foundation & Practitioner - eLearning (Exam Included)

1.250,00 EUR

  • 30 hours
eLearning

Learn how to implement and manage change effectively. The APMG-International Change Management course is associated with the impact and management of change; this is a high priority for any organization where change is essential to facilitate project implementation. This qualification is based on the theory and application of change for the individual, change for the organization, communication and stakeholder engagement, and change management best practice. With our online eLearning, you can complete the training at a time and pace that suits you.

Key Features

Language

Course and material are in English

Access

12 months online access to accredited eLearning platform 24/7

Duration

It takes approximately 30 hours to complete

Exam voucher included

For Foundation & Practitioner. Valid for 12 months from the purchase date. Must be taken online via web proctor

Mock exam

Change Management mock exam revision tools

Certification

Official certification from APMG

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About the course

The leading Change Management certification for professionals working in organizational change, transition and transformation.

Our Change Management courses, developed in partnership with the Change Management Institute, are designed to help organizations and their people manage the impact of change. They provide techniques to effectively plan and implement successful transformation initiatives.

In the modern business environment, change is relentless. This can be a challenge, but it also presents opportunities. By managing change effectively, organizations can improve their performance and achieve their goals.

Understanding the impact of change is crucial to managing it. Change can create either positive or negative outcomes. It can lead to increased productivity, improved morale and new opportunities, but it can also cause stress, anxiety and resistance.

Our Change Management training explores how change affects and is affected by individuals, teams, change leaders and organizations.

Learning Outcomes

By the end of the course you will be able to understand:

Key features

Identify key features of the organizational context in which a change initiative takes place, including the benefits that the organization is trying to pursue, the approach used for the change and the organizational culture.

Contribute

Contribute a range of perspectives on the different human reactions that can be seen in a change initiative, suggest ways in which a change can be managed to minimize negative effects and in which people can be supported through change.

Resistance

Distinguish between well-founded concerns about a change and resistance to change, recognize signs of resistance and suggest approaches that can mitigate it. Understand sources of resistance to change and ways to work effectively.

Support

Recommend and support appropriate actions taken by people in different change roles, especially change sponsors, line managers and change agents, and help build and sustain effective teamwork through change.

Stakeholders

Describe key elements of the process of engaging stakeholders in a change initiative and relate this to building appropriate communication strategies. Learn how to identify stakeholders and engage effectively with them.

Approaches

Structured approaches that you can use to shape a change initiative. How teams can facilitate successful organizational change and how line managers, sponsors, change leaders and change agents can best work together.

People

Understand factors that influence people's motivation during change and how to encourage support for change initiatives. How to "read" the organizational context for change.

Assess

Understand ways to assess the impact of change across the organization. How to select and effectively use KPIs to evaluate change.

Course timeline

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  1. Organizational context and approach

    Lesson 01

  2. People and change

    Lesson 02

  3. Change leadership and teams

    Lesson 03

  4. Stakeholders and communication

    Lesson 04

  5. The work of the change leader

    Lesson 05

  6. Sustaining change

    Lesson 06

  7. Learning for change

    Lesson 07

  8. Coaching for change

    Lesson 08

  9. Managing conflict in change management

    Lesson 09

  10. Facilitation for co-design

    Lesson 10

APMG Change Management™

APMG accredited change management courses provide individuals with the knowledge, proven methods and techniques to:

  • Unlock resistance to change.
  • Provide effective support and motivation to individuals and teams to embrace change.
  • Use a range of professional methods to implement change in a smooth and effective way.
  • Identify and engage with key stakeholders throughout the change process to gain support.
  • accelerate the implementation of change programs
  • Highlight their contribution as change experts to initiatives.

Techniques and tools discussed in the course, such as how to lead change and involve those affected by it, and effective communication strategies, can help organizations manage change and reap the benefits. These qualifications also offer a route to independent accreditation by the Change Management Institute.

Change management course

Who Should Enroll in this Program?

There are no specific pre-requisites. Previous change management experience is helpful but not required.

Change manager / analyst

Change consultant

Project manager

Business improvement officer

Business analyst

Supervisor / Middle manager / manager

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Key benefits

of change management

Benefits for individuals

  • Understand the human side of change and know how to help people manage change more effectively, maintain their commitment and move them successfully through the change process.
  • Understand the different types of change that affect organizations and know how to use different professional approaches to support the effective delivery of the organization's desired outcomes from each change initiative.
  • Know how to identify and work with the stakeholders in a change initiative and how to plan, implement and measure the effective communication required to build and sustain their engagement.
  • Be able to assess the impact of change, develop effective change teams and recognize and manage resistance to change.
  • Understand the process of sustaining change and know how to incorporate a change initiative as the new 'business as usual'.

Benefits for organizations

  • Build the organization's ability and capacity to manage change successfully and improve flexibility.
  • Increase the likelihood of successful change/transformation of the business - supporting the strategic direction.
  • Minimize the risks (costs, delays, loss of employee engagement, reputation) associated with failed initiatives.
  • Align change initiatives with established, process-driven methodologies (such as PRINCE2® and other project management methodologies) to develop a consistent approach to change.
  • Develop and maintain employee engagement and alignment with organizational purpose during times of change.
  • Create and maintain the commitment of internal and external stakeholders to new initiatives.
  • Manage more effective change communication with internal and external stakeholders so that the change is understood and supported.
  • Improve change impact assessment, integrated change planning and successful embedding of the change in the life of the organization.

Exams and Certification

The exam is taken online, giving you the convenient choice of writing the exam at home or in the office. The exam is included in this eLearning package.

Prerequisites

You must first pass the Change Management Foundation exam to take the Change Management Practitioner exam.

Format of the Foundation exam:

  • Multiple choice questions
  • Four sections, 50 questions in total
  • 25 points required to pass (out of 50 possible) - 50%.
  • 40 minutes duration
  • Closed book

The Foundation qualification is a prerequisite for the Practitioner qualification.

Examination format for Practitioner:

  • Objective test based on a case study scenario
  • 5 sections with 16 points each
  • 40 points required to pass (out of 80 possible) - 50%.
  • 2.5 hours duration
  • Limited Open Book - APMG Study Guide for Change Management

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