CompTIA A+ Core 1 (for IT technical support) - eLearning (exam included)
450,00 EUR
- 15 hours
The CompTIA A+ Core 1 certification course provides foundational knowledge and skills necessary for entry-level IT roles. It is designed to validate technical expertise in hardware, networking, and troubleshooting. Core 1 focuses on the technical aspects of IT infrastructure, preparing candidates for roles that involve device configuration, support, and maintenance.
Key Features
Language
Course and material are in English
Level
Beginner friendly
Access
12 months access to the platform in CompTIA CertMaster Learn (self-paced online course)
9 hours total video content
with 30 hours study time recommended
Material
10 video lessons with performance-based questions
Practices
100 practice questions with flashcards ensure you know the terminology and acronyms needed for the exam
Exam simulation
Final assessment with 90 questions that simulate the exam experience
Virtual Labs
CompTIA A+ Core 1 Virtual Labs included
Official Exam Included (core 1)
Exam can be scheduled anytime
About CompTIA A+
CompTIA A+ is the industry standard for launching IT careers in today's digital world. This certification certifies candidates as proven problem solvers for supporting current core technologies such as security, networking, virtualization, etc.
CompTIA A+ is the only recognized industry certification that uses skills tests to demonstrate that professionals can think quickly to perform critical IT support roles. Employers worldwide trust him to identify contacts for endpoint management and technical support. CompTIA A+ is used more than any other IT competence in technical support.
The versions of this certification are CompTIA A+ 220-1101 (Core 1)
Learning Outcomes
Candidates will learn about the following topics:
IT infrastructure
IT infrastructure support practices, such as advanced troubleshooting for device connectivity, end-point management and basic networking
Identify
How to identify, use, connect, configure and support hardware for mobile, PC and IoT, including connectors, peripherals and components. Detect and address vulnerabilities in the security of network connections and devices.
Security functions
How to perform essential basic security functions, such as addressing privacy concerns, detecting and removing malware, hardening devices and optimizing physical security
Installation
installation, support and configuration of Windows OS, and understanding of other operating systems such as Linux, Mac, iOS and Android. Install and configure mobile devices such as laptops and cell phones
Troubleshoot
Troubleshoot and resolve core service and support issues. Troubleshoot software on PCs and mobile devices for functions such as application security. Troubleshooting device and network problems
Best practices
Best practices for documentation, IT scripting and change management. Follow and apply best practices for environmental protection, safety, professionalism and communication
Networks and Connections
Different types of networks and connections, including WIFI, TCP/IP, and Small Office/Home Office (SOHO)
Cloud computing
Compare, contrast and use cloud computing and client-side visualization
Data Storage
Best practices for data storage, recovery and management
SaaS
Management of client- and cloud-based SaaS software
Course timeline
Hardware
Lesson 01
Identify, use and connect hardware components and devices, including the broad knowledge of various devices now needed to support remote personnel
Operating Systems
Lesson 02
Installing and supporting Windows OS including command line & client support. System configuration imaging and troubleshooting for Mac OS, Chrome OS, Android and Linux OS.
Software troubleshooting
Lesson 03
Troubleshoot PC and mobile device problems, including common operating system, malware and security issues.
Networking
Lesson 05
Explanation of types of networks and connections, including TCP/IP, WIFI and SOHO.
Troubleshooting
Lesson 05
Troubleshoot real-world devices and networks quickly and efficiently
Security
Lesson 06
Identify and protect against security vulnerabilities in devices and their network connections
Mobile devices
Lesson 07
Install and configure laptops and other mobile devices and supporting applications to ensure connectivity for end users
Virtualization and cloud computing
Lesson 08
Compare and contrast cloud computing concepts and set up client-side virtualization
Operational procedures
Lesson 09
Following best practices for safety, environmental impact, communication and professionalism
Who Should Enroll in this Program?
The CompTIA A+ Core 1 certification is ideal for individuals seeking foundational knowledge and skills in IT
Desktop Support Specialist
Field Service Technician
Help Desk Technician
Associate network engineer
System support technician
Junior system administrator
Online Exam Details
Prerequisites
No formal prerequisites are required, but basic computer knowledge and experience can be helpful.
To access the CompTIA A+ course and Core 1 and Core 2 exams, candidates are recommended to have:
- From 9 to 12 months of practical experience in a help desk support technician, desktop support technician, or field service technician position.
Exam Format
- Multiple-choice, performance-based questions (PBQs): Performance-based questions are exam items designed to test a candidate's ability to solve problems in a real-world environment and are delivered as simulations or within virtual environments) and drag and drops
- Maximum of 90 questions per exam
- Pass score: 220-1101: 675 (on a scale of 900)
- Exam provider: Person Vue (exam center or online exam).
Certification
- Both exams are mandatory: To earn the CompTIA A+ certification, you must pass both Core 1 and Core 2. While you can take them in any order, completing both is required for certification.
- Independent exams: While the content complements each other, the exams are independent, and success in one does not depend on taking the other first.
- Certification validity: The certification is only awarded once both exams are passed, regardless of the order in which you take them.
Statements
Licensing and accreditation
CompTIA A+ Core 1 and Core 2 course is provided by iLearn, an ATO of CompTIA. Adding Value Consulting promotes this course for iLEARN – Innovative Learning.
Equity Policy
CompTIA currently does not provide test accommodations due to a disability or medical condition of any students. Candidates are encouraged to reach out to AVC for guidance and support throughout the accommodation process.
Frequently Asked Questions
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