AgileLearn® Lean IT Foundation - eLearning (exam included)
650,00 EUR
- 14 hours
Lean IT helps IT organizations ensure they provide their customers with the best possible services. Through understanding customer value, the processes that deliver this value, the way to manage performance, the way to organize, and the required attitude and behavior, IT organizations are helped to develop a continuous improvement mindset. Lean IT is complementary to all other best practice methods.
Key Features
Language
Course and material are available in English
Level
Beginner friendly
Access
120 days access to the self-paced study eLearning platform 24/7
3,5 hours total video content
with 14 hours study time recommended
12 lessons
with mid-course quizzes with instant online correction
Material
Downloadable PDF documents with detailed content (slides, explanations) for each lesson
Mock exam
1 official mock exam
Exam
Official exam voucher included, scheduled anytime
16 PDU for PMI certifications
Technical 4, Leadership 6, Strategic 6
Certification
AgileLearn® Lean IT Foundation certification of completion
Learning Outcomes
At the end of this Lean IT Foundation Premium eLearning Course, you will be able to:
Principles of Lean IT
Apply the principles of Lean IT practices to provide necessary insight into business services and support IT assets, employees, and processes.
Lean IT analysis tools
Utilize several Lean IT analysis tools and understand the application of the Lean IT philosophy in an IT environment.
Align business services
Align business services with IT to evaluate a service delivery solution and identify and reduce non-value-adding activity.
Streamline processes
Streamline and automate compliance processes to lessen cost and risk.
Improves agility, service quality, and efficiency
Enable an organization to achieve operational excellence through improved agility, service quality, and efficiency.
Value-oriented culture
Build a customer and value-oriented culture where employees engage in Lean IT processes.
Optimize IT operations
Optimize IT operations and processes supporting critical business applications and services.
Problem solving
Implement a rigorous problem-solving process to achieve excellent strategic and financial value.
Lean & Processes
The way Lean looks at processes and the waste within them
Performance
How to measure performance and the critical determinants of performance.
Lean & Management tools
What the organizational requirements are when implementing Lean, including visual management tools.
DMAIC
The DMAIC problem-solving model.
Course timeline
Introduction of Lean
Lesson 01
Costumer
Lesson 02
Process
Lesson 03
Performance
Lesson 04
Lean Organization
Lesson 05
Behavior and Attitude
Lesson 06
Problem Solving
Lesson 07
Exam Format
Examination Information
The exam will be taken online! We need a computer with internet for the exam and a webcam (ProctorU). Exams are included in this eLearning package. Very flexible!
Exam Format:
- Multiple choice
- 40 questions per paper
- 26 marks required to pass (out of 40 available) - 65%
- 60 minutes duration
- Closed book
Target Group
IT professionals who are participating in or involved with lean projects. Any manager or specialist working in an IT organization can benefit from from the insights provided by the qualification
IT Professionals and Managers
Lean Practitioners
Project Managers
Change Managers
Process Managers
Anyone in IT Service Management (ITSM)
Business Analysts
Organizational Leaders
Exam Details
Prerequisites
There are no formal prerequisites for this course.
Exam type: Online
Certification: AgileLearn® Lean IT Foundation
Certificate type: Online
Exam language: English
Exam format
- Multiple choice
- 40 questions per paper
- 26 marks required to pass (out of 40 available) - 65%
- 60 minutes duration
- Closed book
- Two exam attempts included
Statements
Licensing and accreditation
AgileLearn® Lean IT Foundation course delivered by iLEARN – Innovative Learning. Adding Value Consulting promotes this course for iLEARN – Innovative Learning.
Equity Policy
iLEARN currently does not provide test accommodations due to a disability or medical condition of any students. Candidates are encouraged to reach out to AVC for guidance and support throughout the accommodation process.
Frequently Asked Questions
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